FAQ

BUYING OUR CAR

PRICE

All the cars for sale offer will always state a price for you. If there is not a price – it is either because it is available soon, sold or a wanted advertisement.

VIEWING

Everyone appears to arrange a viewing with us anyhow but we will still state that we kindly request that all visual examinations are arranged at a time that suits everyone.

PAYMENT

Once an agreement has been made for a car, we kindly constitute a £1,000.00 (one-thousand pounds) deposit with the remaining balance to be paid within seven-days. Once fully paid, we are happy for collection or delivery to take place within a further seven-days. All payments are to be made via above-board bank to bank transfer – we do not accept nor have card payment facilities so the only means of payment is BACS (Bankers’ Automated Clearing Services).

TAX

One neutral ground area is the discussion of road tax – because it is not the same price for everyone and each car, it is a cost we kindly insist be paid for by the new owner – in return, if you had a part exchange, you rightfully get the refund (if applicable) for that road tax.

FINANCE

If you are interested in our finance options – we use a local experienced Finance Broker, Mike Searle of MD Vehicle Finance who have a panel of over 50 UK Lenders providing finance options for all types of customer profiles and bespoke finance packages to suit your individual requirements.

DELIVERY

The car driven to you by Johnny himself, by which he will return back to head office by his own means – most likely by train(s) and taxi(s) is 30p (twenty-five-pence plus vat), per mile. The car delivered to you on a trailer through a third party company is 72p (sixty-pence plus vat), per mile. The car delivered to you in an enclosed trailer through a third party company is £1.20 (one-pound plus vat), per mile.

WARRANTY

Our cars will always be prepared and ready to go so that you can enjoy peace of mind once the car is in your possession. However, a warranty on the car will be applied upon purchase that covers twenty-eight days of ownership or the first one-thousand miles – whichever is reached first.

ASSISTANCE

Upon hand over of the car a comprehensive document that contains advice should anything arise, along with a few tips for making sure that you get the very best out of your vehicle throughout ownership.

FAQ

SELLING YOUR CAR

THE WISHING TO ‘SELL YOUR CAR TO US’ OPTION…

If Johnny feels it is a car that he would like to buy, he will arrange a mutually agreeable appointment in which to come and take a closer look, during which he will kindly request you have all the paperwork at hand. Johnny will thoroughly inspect the vehicle and will take into consideration any work that may be required to have the car to his level of standards and/or ready to place on the market.

Johnny will provide if needed, a full written offer by email and once you have agreed a price, he will then fully pay for the vehicle and arrange to collect the car at a time convenient to you.

OR, WISHING FOR US TO ‘SELL YOUR CAR FOR YOU’ OPTION…

With a service of this nature there is a chunk of administration and footwork involved in having the vehicle offered on the market in the correct formality, so before Johnny starts work, he kindly requests a prepayment of £180.00 (one-hundred-and-fifty-pounds plus vat) to cover those procedures.

On completion the fee will be a straight 6% (five-per-cent plus vat) of the agreed price, minus the initial £180.00 (one-hundred-and-fifty-pounds plus vat) up front payment and any other additional costs that were perchance formerly discussed.

FAQ

CAR BUYING SERVICE

For the service – whether it takes one hour or six hours to view the car, it is £300.00 (two-hundred and fifty-pounds plus vat).

For the travel – to cover the time and expense wherever the car may be, it is 30p (twenty-five-pence plus vat), per mile.

FAQ

CAR FINDING SERVICE

With a service of this nature there is a chunk of administration and footwork involved in finding the right vehicle, so before Johnny starts work, he kindly requests a prepayment of £180.00 (one-hundred-and-fifty-pounds plus vat) to cover the first stages of the inquisition.

On completion, the fee will be a straightforward 6% (five-per-cent plus vat) of the agreed price, minus the initial £180.00 (one-hundred-and-fifty-pounds plus vat) up front payment and any other additional outlays we would have perhaps discussed prior.

FAQ

GETTING TO US

Car

The most convenient route for you is the A47 if you are travelling from the North, the A11 if you are travelling from the West and the A12 if you are travelling from the South.

Please see the links below to assist you:

Train

The most convenient station to get to for you is Norwich Railway Station where collection is needed from us or another means such as a hire car or taxi if you wish, whichever you feel most comfortable with – we are twenty-one minutes from Norwich Railway Station.

Please see the link below to assist you:

Bus

The most convenient drop-off point for you is Norwich Bus Station where collection is needed from us or another means such as a hire car or taxi if you wish, whichever you feel most comfortable with – we are twenty minutes from Norwich Bus Station.

Please see the link below to assist you:

Plane

The most convenient airport to arrive at for you is Norwich International where collection is needed from us or another means such as a hire car or taxi if you wish, whichever you feel most comfortable with – we are twenty-eight minutes from Norwich International Airport.

Please see the link below to assist you:

OUR DIARY

ARRANGE A CALL

Pemberton Cars believes in leaving this service to the experts...

We utilise a local experienced finance broker by the name of Mike Searle of MD Vehicle Finance who has an abundance of lenders, providing for all types of customer profiles and bespoke packages to suit your individual requirements.
FINANCE

OUR NEXT CAR
REVEALED IN...

Days
Hours
Minutes
Seconds
Share on email
Share on facebook
Share on linkedin
Share on pinterest
Share on twitter
Share on whatsapp

any questions?
here to help

head office

Norwich 
Norfolk
NR14 6ED
United Kingdom

Copyright © 2005-2021

All Rights Reserved